frequently asked Questions
FAQ
Product specific
If there are no explicit notes on the product page, then the garments feature a regular fit.
Organic cotton is a great choice for your skin and your health! It is grown without the use of toxic pesticides and fertilizers, which means there are no harmful chemicals rubbing against your skin while you wear it. This is especially important for people with sensitive skin or allergies. Plus, the natural farming means the cotton is softer and potentially more durable. When you wear organic cotton, you are not only doing something good for your skin, but you are also helping to protect the environment.
Organic cotton is grown without the toxic pesticides and chemical fertilizers commonly used in conventional cotton, reducing the risk for farmers and their families of developing health problems that can arise from exposure to these chemicals, such as skin irritations, respiratory problems and other serious illnesses.
We produce the raw models under fair working conditions in Turkey and Bangladesh. The printing takes place in Germany. All garments are manufactured under strict supervision.
Payment, Shipping & Returns
We accept all major credit cards, payment via Klarna (purchase on account) and PayPal. You can choose the most convenient method for you at checkout.
Yes, your payment is secure. We use an SSL (Secure Socket Layer) connection to ensure that your data is transmitted securely. Your payment information is encrypted and processed securely without us having access to your credit card details.
We strive to process all orders as quickly as possible. Your order will usually be dispatched within 1-2 working days.
Yes, after your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the delivery status of your order online.
Using the tracking number included in your shipping confirmation email, you can view the current status of your delivery on the shipping provider's website.
If you are not present at the time of delivery, the courier will usually leave a notice with information on how to collect your package or how to arrange a second delivery attempt.
Your security is very important to us. We use SSL encryption technology to ensure secure transmission of all customer data. Your personal information will be treated confidentially and will not be passed on to third parties.
If you are not completely satisfied with your purchase, please contact us for information on returning or exchanging your product. Please note our return policy (14 days).